Fintech Forum: How AI 和 ML are transforming the future of fintech
Manchester Digital were delighted to welcome guests to the Tech Incubator for our final Fintech Forum of 2022 on 10th November. 本次活动由 马什商业, considered how Artificial Intelligence 和 Machine Learning are transforming the fintech行业.
The digitalisation of financial services has undoubtedly improved customer experiences 和 driven operational efficiencies over the last decade.
澳门十大正规赌博娱乐平台ing us to consider what opportunities there are to use data in exciting new ways, predict customer behaviours 和 accelerate back office processes 和 discuss some of the strategies they’ve helped enable were 敏捷的自动化, takepayments 和 Robiquity.
演讲者包括:
- Ronak Halani首席运营官; 敏捷的自动化
- 李Egerton,财政司司长; Robiquity
- 保罗•库珀,技术交付主管, takepayments
- 加上一个介绍 马修搬弄是非的人客户经理; 马什商业
Our first talk of the afternoon was delivered by Manchester-based automation solutions provider 敏捷的自动化, as Ronak Halani discussed ‘The Future is Automated: Intelligent Automation in FinTech’.
Ronak ran through some of the key features of Intelligence Automation (IA), that go above 和 beyond Robotic Process Automation (RPA), 其中包括:
- 上下文的情报
- 流程和数据编排
- 连接系统
- 敏捷 & 可伸缩的
“An intelligent bot not only automates tasks but also learns from the circumstances.”
Our next talk of the afternoon was delivered by 李Egerton, Head of FS at leading 'pureplay' Intelligent Automation (IA) services provider Robiquity.
Focusing on ‘Applying Intelligent Automation in Secured Lending', Lee provided more information on Intelligent Automation 和 why it’s increasingly used by Financial businesses:
- 增长
- 价值
- 合规
- 经验
- 效率
Lee also discussed end to end automation in secured lending, 和 detailed a case study on Conversational AI.
Our final talk of the afternoon came from payment solutions provider takepayments, 保罗·库珀,技术交付主管, who discussed how using AI can improve awareness 和 trust.
“If you automate a bad process, it’s still a bad process. AI isn’t to replace humans, it’s to help them deliver value added activities.”
Paul outlined some of the ways that Machine Learning helps with the solutions they offer their customers, 例如:
销售:
- Awareness of the customers market using anonymised transaction information to help position our products
- Underst和 their business risk to see if we can help with business funding
为客户:
- Underst和 customer behaviour to help with retention
- Predictive analytics so we can reach out to customers that may need further assistance
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马什商业 is a diverse colleague community, serving a diverse client community with insurance, risk management 和 access to employee health & 有益的建议. 我们利用规模, expertise 和 access to products 和 services provided by Marsh McLennan Companies for our clients’ benefit – whilst maintaining a personal client-centred approach.
我们的方法, combined with our passion 和 knowledge for the tech sector, enables us to advise across the entire spectrum of risk services, 包括具体项目, 风险类别, 或挑战.
To find out more about the work that Manchester Digital does to support the region's thriving fintech sector, 点击这里.
If you would be interested in attending or speaking at the next Fintech Forum, please email 凯特.wilson@sh-fyz.com.